Shipping policy

Processing & Ship Days Orders ship every Monday. This ensures your candles aren't sitting on a delivery truck over a weekend — we'd rather take a little extra time than have your order arrive anything less than perfect. Please allow 2-5 business days for processing before your order ships. During the holiday season processing may take a little longer.

Summer Shipping Protection During warmer months we offer an optional Summer Shipping Protection add on — thermal bubble wrap and an ice pack to protect your candle during transit. If you decline this option we cannot be responsible for any melting or warping that occurs during shipping in warm weather. Add it to your cart at checkout.

Shipping Rates & Delivery We ship within the United States. Shipping rates are calculated at checkout based on your location and package weight. Once your order ships you'll receive a tracking number. Most orders arrive within 5-7 business days after shipping.

Packaging Every candle is packaged carefully and securely using eco-friendly materials where possible. It will arrive ready to read by.

Damaged or Missing Orders If something arrives damaged or appears lost in transit contact us within 7 days at info@illuminatedbyink.com. We'll make it right.